Privacy Policy
Effective Date: July 2, 2025
Modern Wellness Counseling (“Company,” “we,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website and use our services.
By using our website, you agree to the terms outlined in this Privacy Policy.
Scope of This Policy
This Policy applies to data collected through the website associated with Modern Wellness Counseling and related services offered online or in person. It describes the types of information we may collect from you, how we use that information, and your rights regarding your data.
Personal Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Request information about our services
- Book an appointment
- Sign up for emails or promotional content
- Complete forms or surveys
- Submit payment for services
This may include your name, email address, phone number, billing details, and demographic information such as age and gender.
We also collect certain information automatically, such as IP addresses, browser type, access times, and referring websites. This helps us improve site performance and user experience.
Use of Your Information
We use your information to:
- Provide and deliver the services you request
- Communicate with you regarding appointments, updates, or support
- Improve our website, offerings, and client experience
- Send you relevant information about services or promotions (if opted in)
- Comply with applicable laws and enforce our rights under contracts
We do not sell your personal information.
Sharing Your Information
We may share your personal information with trusted third-party service providers who assist in our operations, such as email services, payment processors, data hosting, or analytics providers. These partners are bound by confidentiality agreements and are only permitted to use your data as necessary to perform their services.
We may also disclose information as required by law or in good faith to:
- Comply with legal processes
- Protect rights or safety
- Prevent or investigate fraud or security issues
Automatically Collected Information
The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Company’s website.
Use of Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, remember your preferences, and gather site usage data.
You can choose to accept or reject cookies through your browser settings. Please note that disabling cookies may impact certain site functionalities.
The Company’s website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize the Company’s pages, or register with Company’s site or services, a cookie helps the Company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the Company’s features that you customized.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
The Company secures your personal information from unauthorized access, use, or disclosure. The Company uses the following methods for this purpose:
-SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the Internet is completely secure.
You acknowledge that:
- There are inherent security limitations on the Internet beyond our control
- We cannot guarantee 100% security of information transmitted through our site
Consumer Privacy Rights
For California Residents:
If you reside in California, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know – You may request details about the personal information we collect and how we use it.
- Right to Delete – You may request that we delete your personal data, subject to legal exceptions.
- Right to Correct – You may request corrections to inaccurate personal data.
- Right to Opt-Out – You may opt out of having your personal information sold or shared for advertising.
- Right to Limit Use of Sensitive Data
- Right Against Retaliation – We will not discriminate against you for exercising your rights.
To exercise any of these rights, email us at info@modernwellnesscounseling.com.
For Texas Residents:
Texas currently does not have a comprehensive consumer privacy law equivalent to California’s. However, we are committed to transparency and safeguarding your information. While not required, we may honor deletion or access requests on a voluntary basis.
Children’s Privacy
We do not knowingly collect information from children under the age of 13. If you are under 13, please do not use the site or submit any personal information.
Email Communication and Marketing
You may receive communications from us regarding your services, promotions, or updates. You can opt out at any time by clicking the “unsubscribe” link in any marketing email.
We may track engagement with our emails to improve our services.
Data Storage
Your personal data may be stored on secure servers maintained by third-party vendors with whom we have contractual agreements to ensure privacy compliance.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When updates are significant, we will notify you through our website or direct communication.
Your continued use of our services after changes take effect signifies your agreement to the revised policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Modern Wellness Counseling
2929 Mossrock, Ste 227
San Antonio, Texas 78230
Email: info@modernwellnesscounseling.com
Phone: (210) 706-0392
